Last updated: 12th Jan 2026
Perform (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our website, platform, and services at perform.melearning.co.uk (“Site” or “Platform”). We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.
Me Learning Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
1. Who we are
Perform is a digital learning and development platform, delivered by Me Learning Ltd. We provide tailored learning programmes and services to organisations and individuals.
2. What Personal Data We Collect
We may collect and process the following categories of personal information:
Account Information
Name, email address, organisation, job title, learning history, account ID.
Usage Data
IP address, device/browser type, page views, navigation patterns, login timestamps.
Transaction Data
Payments, order details, transaction IDs.
Communication Data
Messages you send to us via forms, email, live chat, helpdesk.
Cookies & Tracking Data
Cookies and similar technologies as described in our Cookies Policy.
Optional Feedback & Research Data
Survey responses, evaluation feedback, test results.
3. How We Use Your Personal Data
We use personal data for the following lawful purposes:
To provide and manage your account and access to the Platform
Creating user accounts, authenticating logins, delivering learning content.
Service operation and improvement
Platform performance, analytics, security monitoring.
Communications
Responding to enquiries, service notifications, platform updates.
Marketing (where consented)
Sending newsletters and product updates if you’ve opted in.
Legal compliance and safety
Complying with legal obligations and defending legal rights.
4. Legal Basis for Processing
Under UK GDPR, we process personal data based on one or more of the following:
- Contractual necessity – to deliver services you’ve requested.
- Legitimate interests – to improve our services, ensure security, or communicate updates.
- Consent – where you have given clear consent (e.g., marketing emails).
- Legal obligation – to comply with statutory requirements.
5. How We Share Personal Data
We may share personal data with:
- Service Providers — Hosting, analytics, email delivery, support systems.
- Payment Processors — For handling transactions.
- Affiliated partners — Only with your consent or where necessary.
- Legal authorities — If required by law or to protect rights.
Third parties may process your data as data controllers or processors depending on the context.
6. Data Retention
We store personal data only as long as necessary for its intended purpose or to fulfil legal obligations. Typical retention periods include:
- Account data — retained while the account is active.
- Usage data — retained for analytics/security purposes.
- Transaction records — retained for statutory accounting requirements.
Exact retention periods will depend on category and purpose.
7. Your rights
Under UK GDPR, you have rights including:
- Access — request copies of your data.
- Correction — update inaccurate data.
- Erasure — request deletion where lawful.
- Restriction / Objection — limit how your data is used.
- Data Portability — receive data in a usable format.
- Withdraw Consent — when processing is based on consent.
8. Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration.
9. Cookies and Tracking
Our Site uses cookies and similar technologies. Please see our Cookies Policy for full details on how we use tracking technologies and how you can manage preferences.
10. Children
Our services are not intended for children under 16. If we become aware we have collected personal data of someone under 16 without verification of consent, we will delete it.
11. Changes to This Policy
We may update this privacy policy to reflect changes in law or business practices. The updated version will be posted on this page with a revised “Last updated” date.
12. Our details
15.1. This website is owned and operated by Me Learning Ltd.
15.2. We are registered in England and Wales under registration number 5842638, and our registered office is the 1st Floor, Europa House, Southwick Square, Southwick, Brighton, BN42 4FJ.
15.3. We are registered as a fee payer with the UK Information Commissioner’s Office. Our data protection registration number is ZA105645.
15.3. You can contact us:
(a). by post, to the postal address given above;
(b). using our website contact form;
(c). by telephone, on the contact number published on our website; or
(d). by email, using the email address published on our website.
Force24 Cookies & Tracking
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
- F24_autoID
- F24_personID
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f_24personid. If this is left anonymous it will be deleted after 6 months. Non-essential, first party, 10 years, persistent.
f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.
The information stored by Force24 cookies remains anonymous until:
- Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
- A user of the website completes a form containing email address from either our website or our Force24 landing pages.
- The Force24 cookies will remain on a device for 10 years unless they are deleted.
Other Tracking
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities.
Device & browser type and open statistics
All emails have a tracking pixel (a tiny invisible image) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link Tracking
All links within emails and SMS messages sent from the Force24 platform contains a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
