The best managers don’t just tell people what to do, they help them work things out for themselves. Our Coaching Skills course builds that capability with a practical, structured approach that develops confidence, ownership and better results in the people around you.

What is our Coaching Skills training?

Our Coaching Skills course is a practical, skills-based programme that develops the mindset and technique behind genuinely effective coaching, not a script to follow, but a repeatable structure and a set of habits that make coaching conversations actually work.

Suitable for anybody who coaches others, managers coaching their team, mentors, and anyone in a role that involves developing other people’s performance and potential.

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What the course covers

Coaching sits on a spectrum from directive (telling someone what to do) to non-directive (asking questions so they find their own answer). This module helps participants spot where a conversation sits on that spectrum and choose the right approach for the person and situation, rather than defaulting to one style.

This module introduces a practical framework for coaching conversations: clarifying the goal, exploring the current reality honestly, generating options, and agreeing a concrete next step. So every conversation has direction, not just a good chat.

Knowing where coaching ends matters as much as knowing how to coach. This module helps participants recognise the boundary between coaching, which is forward-focused on someone’s own goals, and situations that call for different support, so they know when to coach and when to signpost elsewhere.

A good conversation means little if nothing changes after. This module covers keeping people motivated to follow through, setting accountability that sticks, and following up in a way that embeds real change rather than good intentions that fade.

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Who is this for?

For individuals

Builds a practical, repeatable coaching structure that works in real conversations, not just in theory.
Develops sharper listening and questioning skills that improve every conversation, not just coaching ones.
Gives coaches the confidence to know what’s in scope and when to hand a conversation on.

For teams

Team members build genuine ownership of their own development, rather than waiting to be told what to do.
Problems get solved more sustainably, because people work out their own solutions instead of relying on someone else’s.
A coaching approach builds trust and psychological safety within a team over time.

For the business

Coaching is one of the most consistently cited habits of highly effective managers and leaders.
Builds a more self-sufficient workforce, reducing the amount of day-to-day problem-solving that has to sit with managers.
Helps build a genuine coaching culture, one of the strongest predictors of sustained employee development and engagement.

The workshop

Coaching Skills is delivered as a live, facilitator-led workshop, face-to-face or virtual, and run as a group session so participants can practise coaching each other, not just discuss theory. There’s no pre-recorded content: every session is built around real practice and structured feedback.

Format and delivery

Face-to-face or virtual delivery, depending on what suits your team
Delivered as a group session, so participants get to practise coaching real people, not just case studies
Practical throughout, participants coach and are coached during the session itself
Led live by an experienced facilitator, with direct, constructive feedback

Customer reviews

Workshop of real situations really brought it to life. Presentation as a whole really engaging. Best training of the programme so far.
VERIFIED CUSTOMER
Good feedback and coaching techniques. Trainers brought to life the content and were engaging throughout.
VERIFIED CUSTOMER
The role play exercises were really useful with good hints and tips from the facilitators that I took away and put into practice in half year reviews.
VERIFIED CUSTOMER
Seriously impressed with the team that delivered the training. I wish more courses could be that enjoyable.
VERIFIED CUSTOMER
Roger and his co-hosts were excellent. Kept the day friendly, collaborative, and encouraged some great discussion. Thank you.
VERIFIED CUSTOMER

Ready to build genuine coaching skills in your team?

Whether it’s one manager wanting to coach rather than tell, or a whole organisation building a coaching culture, our Coaching Skills course gives people a practical, lasting way to develop others. Get in touch to talk through the right format for your team.

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Our expert team

Perform is delivered by a dynamic group of talented professionals, all focused on achieving exceptional results. Our offer is supported by a broad pool of experienced associates, bringing diverse expertise and real-world insight.